Thank you very much for choosing us! The Peruvian system of services and products sometimes differs from your country. We strongly suggest you read the following carefully: Travel in Peru: Valencia Travel Cusco operates in regions where standards of accommodations, transportation and services might not be those you would normally expect back home. However, we strive, with all care and skill, to provide the best service for our clients. Travelling in Peru requires flexibility, patience, broad-mindedness, good humor and an understanding that changes may be made without notice due to circumstances beyond our control. (Force Majeure - see below). By booking any of our tours, you agree to allow Valencia Travel Cusco to make necessary changes without liability.
This is any event that Ceci's Travel Cusco cannot, even with all care, foresee or avoid. This covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, natural disasters, adverse weather conditions, fire or all similar events beyond our control. In this case, Valencia Travel Cusco will not accept liability and reserves the right to change, postpone or even cancel trips (this is a last option of course!).
Incremental charge in case of protests or strikes (Force Majeure).
In the event of a protest or strike, which is not uncommon in Cusco, it may be necessary to leave a day or even two days earlier than scheduled so that we are able to comply with other services. In this case, an additional fee will be charged to cover costs incurred.
By booking any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Ausangate, Choquequirao, Lares trek and more) you assume the risks associated with them. For these treks, Ceci's Travel Peru Agency accepts no responsibility.
We strongly advise you to take out travel insurance that covers accidents, medical expenses (including rescue and air ambulance) and emergency repatriation. We also recommend that it covers cancellations and loss of luggage. You can use a travel insurance comparison website to search and compare over 250 travel insurance plans to find the best policy to suit your needs. Once you have purchased travel insurance, please forward a copy of the insurance company name and policy number by email or bringing the information when you come to our office.
An extra charge of $35 USD per person is applicable for all treks (regardless of group / private option / size of group) starting on any of the following dates:
An extra charge is also applicable, if a trek leaves during election days (people are fined in Peru if they do not vote). We use the extra charge to pay staff a bonus for working during holidays or to pay fines for not voting.
By providing us with a primary date and a back-up date for your trek (classic Inca Trail, Lares, Salkantay, etc), you automatically authorize Valencia Travel Cusco to use either of these dates for your reservation. After, we have received your booking form and have confirmed that your deposit was made successfully. Valencia Travel Cusco will send you an electronic receipt confirming your trek has been booked and also to confirm the exact departure date of your trek. You should receive this electronic receipt within 48 hours.
In order to make a reservation for a Tour/Trek/Trip/Service with Ceci's Travel Peru, the client is required to make a deposit of a percentage of the total trip cost usually is less than $250 USD per person and depends on the service, if the client use our reservation system supported by ANYGUIDE deposits are collected from clients and transferred to us when the tour is booked. The remaining balance is collected from clients 30 days before the tour, and transferred to us after the tour starts. When your tour is booked less than 30 days in advance, we charge the full amount rather than the deposit, the deposit is non-refundable. You can choose to make a reservation using paypal invoices for deposits and pay the remaining at your arrival to Cusco. Upon making a reservation, regardless of reservation method, Ceci's Travel assumes that the client has read the Terms and Conditions.
The client will assume all transaction fees.
5 days before it start for a 50% refund, with no refunds after that.
The person who signs the reservation order is the only person that can make changes to the Tour/Trek/Trip/Service. A $35 USD change of order fee is charged to make any changes. Though all efforts will be made to make the changes requested, they are not guaranteed and there may be additional costs in relation to these changes.
PLEASE NOTE THAT, FOR THE INCA TRAIL, PERMITS ARE NON-TRANSFERABLE, NON-REFUNDABLE, AND DATES CAN'T BE CHANGED..
We always make our best efforts to carry out tours / services according to the original schedules as listed in the reservation order. However, by entering into this agreement with Ceci's Travel Cusco, the client accepts that necessary changes may need to be made to a Tour/Trek/Trip/Service due to predominant conditions (see 'Force Majeure' section above).
In the event of a major change, the client will be notified as soon as possible. The client will have options with regards to accepting the change.